This page says what NCR Guide collects, why, who else sees it and how to get it changed or deleted. Most of the site needs nothing from you at all. You can read every page, use the metro map and play every game without giving us your name or email.
The short version
- We don’t sell your details, and we don’t show ads.
- Pages made for children carry no analytics and no ads, and the games ask for nothing.
- Your school shortlist, recently viewed pages and game progress stay on your own phone or computer.
- We only have your email if you give it to us: for reminders, to join the community, or in a form.
- Write to info@ncr-guide.com and we will show you, fix or delete what we hold about you.
When you just read the site
We use Google Analytics to count visits: which pages are read, roughly which city visits come from, and what kind of device and browser. It sets two cookies (_ga and one starting _ga_). We look at totals, not at individual people. Google’s own policy covers what Google does with this data.
Google Analytics does not run on pages made for children: Kids Corner, children’s games in other sections, and children’s contests.
Like every website, our hosting provider keeps short server logs (address, page, time) to keep the site running and to stop attacks.
What stays on your device
Some features remember things in your own browser. We never receive them unless you choose to send them.
| What | Why | How to clear it |
|---|---|---|
| School shortlist and recently viewed | So “Saved” and “Pick up where you left off” work | Remove schools from the shortlist, or clear site data in your browser |
| Game progress, stars, sound settings and the name you type into a game | So a game remembers where you were | Clear site data in your browser |
| Quiz scores | To show your best score | Clear site data in your browser |
Your poll answer (a cookie, ncr_poll_ + a number) | So you can see results and change your vote | Expires after four weeks |
Weekly polls
Votes are counted, nothing more. We don’t record who voted for what. To stop one network flooding a poll, we keep a scrambled code made from the network address for one hour. It can’t be turned back into the address.
Admission reminders
If you ask for reminders, we keep your email, the admissions you picked and any schools you asked us to follow from your shortlist. We email you to confirm first and send nothing until you click that link. Then we write when a form opens and before it closes, and when a question about a school you follow gets its first answer. Every email has a link to stop. Stopping deletes your email and your list from our system.
If you join the community
To send a photo, ask or answer a question, report that a form has opened or add an event, you sign in with your email. We email you a 6-digit code instead of using a password.
- What we keep: your email (never shown on the site), the name you choose to show, and your area if you give it. A cookie (
ncrc_auth) keeps you signed in on that device for 60 days, or until you sign out. Another (ncrc_pend) lasts 15 minutes while you type the code. - What you send: a person on our team checks every photo, question, answer, report and event before it goes up. What goes up carries the name you chose. We keep a record of points for contributions.
- Photos: before a person looks at it, a photo may be checked by an automated service, Sightengine, for nudity, violence and children’s faces. Photos that break our rules are deleted, not published.
- Age: the community is for adults, 18 and over. Please don’t send anything that shows a child’s face or a child in school uniform, or includes a child’s name.
To delete your account and what you sent, write to us from the email you signed in with.
Forms you fill in
- Contact form: your name, email, phone if you give it, and message come to our inbox so we can reply.
- School reviews: your name, email, rating, your connection to the school and the review. Your email is never shown. Reviews are checked before they go up.
- Enquiries to a school: some featured schools take admission enquiries through us. Your details go to that school only if you tick the box allowing it. We ask nothing about your child except the class you want.
- Schools and businesses: to post for a school, we ask for a work email, phone and role so we can check you work there. For a listing we ask for a phone number to call and check.
Who else sees your details
Only the services that keep the site running, each for its own job: our hosting provider, the service that sends our emails, Google (Analytics) and Sightengine (photo checks). A school sees an enquiry only when you ask us to pass it on. We share details with the police or a court only when the law requires it.
How long we keep things
- Reminder emails: until you click stop.
- Community accounts and what you sent: until you ask us to delete them. Photos and posts we turn down are deleted.
- Contact form messages and enquiries: as long as we need them to deal with what you asked.
Your rights
Under India’s Digital Personal Data Protection Act, 2023 you can ask what we hold about you, have it corrected or deleted, withdraw consent you gave (for example, to reminders) and name someone to act for you. Write to info@ncr-guide.com. We aim to reply within a week, and will tell you if we need to check it’s really you.
Changes
When we change how the site handles personal details, we update this page and the date below. If the change matters to people on our reminder list, we tell them by email.
Last updated: 3 November 2026